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Support Documentation

Every Agility guide in one place.
And Bruce to help you find it.

The new Wisys Support Documentation site puts setup guides, how-tos, and release notes for SAP Business One and Macola in one searchable library, with a new AI chat ready to answer questions.

Open Support Documentation

Video tour, 2:51 · how to find a guide and get answers fast

New: Ask Bruce

Meet Bruce, your AI support chat

He lives on every page of Support Documentation. Ask him a question the way you'd ask a coworker, and he points you to the exact guide you need.

  • Knows your ERP. He asks whether you run SAP Business One or Macola, so his answers fit your system.
  • Answers with sources. Every reply links to the guides, knowledge base articles, and release notes behind it.
  • Helps troubleshoot. Paste an error message or attach a screenshot and he looks for the fix.
How It Works

Five ways to get your answer

Written and maintained by the team that builds Agility, so what you read is what we run.

  1. Step 1

    Browse by category

    Open Getting Started, SAP Business One, Macola, or any Agility product in the left rail to see every guide for it.

  2. Step 2

    Work with a guide

    Zoom, download, or print from the guide's toolbar, or use Copy link to send a teammate straight to it.

  3. Step 3

    Search by title

    Search matches guide titles. Looking for a task or an error instead? Ask the chat.

  4. Step 4

    Ask the AI chat

    Type your question in plain language. Bruce confirms your ERP and replies with links to the right documents.

  5. Step 5

    Troubleshoot an error

    Share the error message and a screenshot. The chat can surface the matching knowledge base article or release note.

Before You Start

Three tips for faster answers

Know your ERP

Guides and chat answers are split by SAP Business One and Macola. Knowing which one you run gets you to the right page first.

Bookmark the site

Save portal.wisys.com/wisys-support-documentation so every guide is always one click away.

Share the details

Screenshots, the exact error message, and the steps you took help the chat find the right fix faster.

Frequently Asked Questions

Questions about Support Documentation

Where is the Agility and Wisys documentation?

All of it is on the Wisys Support Documentation site. Guides are organized by category, including Getting Started, SAP Business One, Macola, and each Agility product, and they're written and maintained by the team that builds Agility.

Who is Bruce?

Bruce is the AI support chat built into the Wisys Support Documentation site. Ask him a question in plain language and he asks which ERP you run, SAP Business One or Macola, then answers with links to the guides, knowledge base articles, and release notes that apply to you.

Why doesn't search find my question?

The search box matches document titles only. If you're searching for a task, an error message, or anything that isn't a guide's title, ask Bruce instead. He searches across all of the documentation for you.

Your answer is a question away

Open Support Documentation, browse your ERP's guides, or start a chat.

Open Support Documentation